These terms describe how you may use GVAI's website, services, and any content we provide.
By accessing or using this website, booking a consultation, or engaging GVAI for services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.
GVAI provides AI and automation consulting, implementation, and related services for small businesses. Specific scope, deliverables, and pricing will be defined in individual proposals or agreements.
We design our solutions to improve efficiency, customer experience, and business outcomes, but we cannot guarantee specific financial results or performance metrics. Actual results depend on your business, implementation, and market conditions. This does not limit the Make-It-Right Guarantee in Section 6, which covers whether our service performs the functions we described to you.
Each plan has a one-time setup fee and a recurring monthly subscription fee, both shown on the plan you select at checkout: $1,500 setup for Starter, $3,000 for Growth, and $5,000 for Scale as of the date below, with custom or multi-location scopes quoted individually. Your first payment charges the setup fee and your first month together. The monthly fee then renews automatically each month to the card you provided until you cancel. We do not bill for usage: there are no per-call, per-minute, per-message, or overage charges, and changes to your greeting, hours, services, or escalation rules are included in your monthly fee. If a monthly payment fails we will contact you and may suspend the service until it is resolved. We may change our prices with at least 30 days' written notice; a price change never applies to a month you have already paid for.
Every plan is month-to-month. There is no contract, no minimum term, no notice period, and no cancellation fee. To cancel, email us, reply to any email from us, or call the number on our contact page; we will confirm your cancellation in writing within one business day. Cancellation takes effect at the end of the billing month you have already paid for — your service keeps running until then and you will not be billed again. Partial months are not prorated or refunded, and we do not charge you for a partial month either.
Your data. On request we will provide your call and message transcripts, captured leads, and bookings within 7 days. We retain your account data for 30 days after cancellation and then delete it, or sooner at your request, consistent with our Privacy Policy.
Your phone number. If we provisioned a phone number for you, it remains in service for 30 days after cancellation so that callers do not reach a dead line, and we will sign the authorisation needed to port it to a carrier of your choice at no charge from us. A port must be requested within those 30 days; after that the number is released and cannot be recovered. Porting timelines are set by the carriers, not by us. A phone number you already owned before working with us remains yours at all times.
For 60 days after your AI front-desk goes live, if it is not performing the functions we described to you, tell us in writing and we will correct it. If we have not corrected it within 14 days of your written notice, we will refund all monthly subscription fees you have paid during that 60-day period and cancel your service with nothing further owed. If we never delivered a working front-desk on the channels you purchased, we will also refund the one-time setup fee. Except in that case the setup fee is non-refundable, because it pays for build, configuration, and launch work already performed. This guarantee applies once per business and covers our service — whether the front-desk answers, responds, books, and escalates as described. It is not a guarantee of business results; as stated in Section 3, we cannot guarantee specific revenue, lead volume, or ROI. Approved refunds are issued to the original payment method within 10 business days.
You agree not to misuse this website or attempt to interfere with its normal operation. This includes, but is not limited to:
All content on this site, including text, graphics, logos, and designs, is owned by GVAI or its licensors, unless otherwise stated. You may not reproduce, distribute, or create derivative works from our content without prior written consent, except for personal, non-commercial use.
Our solutions may integrate with third-party platforms and tools (for example, CRMs, communication tools, or analytics). Your use of those tools is governed by their own terms and privacy policies. We are not responsible for third-party services.
To the maximum extent allowed by law, GVAI will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services. Our total liability in any matter related to services provided will be limited to the amounts you have paid us for those services.
We may update these Terms of Service from time to time. When we do, we will update the "Last updated" date below. Your continued use of the site or services after changes are posted means you accept the updated terms.
By providing your phone number and using our services, you agree to receive SMS/text messages from GVAI for the following purposes:
You can opt out of text messages at any time by replying STOP. You may also contact us at info@gvaipowered.com to request removal from our messaging list. Message and data rates may apply.
GVAI is not responsible for delays or failures in message delivery caused by your carrier or device issues.
If you have questions about these terms, please contact us via thecontact page.
Last updated: August 6, 2026